What's at stake here is what is called "subcultural capital" by academics. It is the kind of capital that anyone can get, if you are cool enough to know that it exists and cool enough to participate. It is a counterpart to "cultural capital" which is more like hegemonic capital. (...)

"Coolness" is about structural barriers, about the lack of universal accessibility or parsability. Structural hurdles mean people put in more effort to participate. It's kinda like the adventure of tracking down the right parking lot to get the bus to go to the rave. The effort matters. Sure, it weeds some people out, but it makes those who participate feel all the more validated. Finding the easter egg, the cool little feature that no one knows about is exciting. Learning all of the nooks and crannies in a complex system is exhilarating. Figuring out how to hack things, having the "inside knowledge" is fabu.

Often, people don't need simplicity - they want to feel proud of themselves for figuring something out; they want to feel the joy of exploration. This is the difference between tasks that people are required to do and social life. Social life isn't about the easy way to do something - it's about making meaning out of practice, about finding your own way.

Bugs make technologies seem alive, particularly if they're acknowledged and fixed. They give texture to the environment and people are impressively patient with it if they feel like the architects are on it. It makes the architects look vulnerable which brings them back down to earth, making them real and fallible, but giving them the opportunity to do good. They let the benevolent dictator really serve the people